Thursday, July 11, 2024

How to Handle FASTag Closure

In the fast-paced highways of life, time is precious. With the evolution of the National Highways Authority of India’s (NHAI) path-breaking initiative, the FASTag, highway toll payments are a breeze. This Electronic Toll Collection (ETC) system on the Toll Plazas on National Highways simplifies toll transactions by enabling automatic toll charges directly from the linked prepaid account. However, this convenience also comes with its complexities, one of them being FASTag closure. How does one handle this? Let’s delve into the details.

Reasons for FASTag Account Closure

The procedure for FASTag closure is primarily handled by the issuing authority. The reasons for FASTag account closure are diverse, ranging from loss or theft of the tag, damaged tag, deactivation of linked bank account, or simply, vehicle sale. Whatever be the reason, knowing how to navigate the FASTag closure process is essential for all FASTag users.

Clearing Dues Before Closure

If you have subscribed to the NHAI FASTag monthly pass system, and you are keen on closing it, you must note that it is imperative to have no pending dues. Clear all due amounts before proceeding with the closure. Once outstanding dues are settled, you can request FASTag account closure through the customer care of your issuing agency.

Steps for Closing Bajaj Pay FASTag

Your approach to FASTag closure is subject to its issuing authority. If you are a user of Bajaj Pay FASTag, you may follow the steps detailed below.

First, ensure that the FASTag linked account does not bear any negative dues. The next step involves contacting the customer service of Bajaj Finserv and placing a FASTag closure request. It is necessary to provide details such as Vehicle Registration number and the Mobile number which has been registered with your FASTag account for verification. Your closure request will then be processed by the Bajaj Finserv team, post which the refundable deposit amount will be sent back to your primary bank account.

Obtaining a New FASTag for a New Vehicle

Now, suppose your FASTag closure was due to factors like vehicle sale, and you need a new FASTag for your new vehicle. How can you obtain a new Bajaj Pay FASTag? It is pretty simple. You can apply for a new tag through the Bajaj Finserv website or via Bajaj Finserv App. Provide all the necessary details such as vehicle registration number, engine number, chassis number etc., and make the payment online. Your new Bajaj Pay FASTag will be dispatched to your registered address within a few days.

Now, as a user of Bajaj Pay FASTag, it is not only important to understand the closure procedure but also to know how to recharge your existing FASTag account.

Recharging Your Bajaj Pay FASTag

Recharging your Bajaj Pay FASTag is a simple process that can be done online. You can recharge your tag by logging into your Bajaj Finserv Wallet App or visiting the Bajaj Finserv website. Click on the RECHARGE option, select the FASTag Recharge option, enter your vehicle number or FASTag account ID, choose the recharge amount, and proceed to make the payment. Payment can be done through various online methods such as UPI, Debit/Credit Card, or through Net Banking. Following the successful transaction, your Bajaj Pay FASTag will be recharged instantly.


Understanding the detailed process of FASTag closure, knowing how to get a new Bajaj Pay FASTag, and the ways to recharge an existing one, will help you sail smoothly on the highway of life with the NHAI FASTag monthly pass. It is about enjoying the journey with peace of mind, without worrying about the smaller hurdles. Happy Journey!

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